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Self-healing

IT service management

Fynite delivers autonomous IT operations through AI-powered self-healing systems that predict, prevent, and resolve incidents before impact.

The Problem — IT Ops Bottlenecks

  • Ticket Backlog: Manual triage leads to long queues of unresolved incidents.

  • Slow MTTR: Delays in diagnosing and remediating incidents.

  • SLA Breaches: Enterprises fail to meet contractual service-level agreements.

  • Dirty CMDBs: Duplicate/stale configuration data undermines decision-making and IT audits.

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The Fynite Solution — Execution-Driven ITSM

Self-Healing

Workflows

Domain-specific models prioritize true threats and reduce false positives by up to 70%.

CMDB

Rationalization

AI reconciles duplicate and conflicting data across infrastructure, cloud, and security tools.

Real-Time

SLA Monitoring

Control Tower dashboards track SLA compliance continuously.

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Audit & Compliance

Every remediation step logged with lineage and rollback capabilities.

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Integrations — Embedded in Your IT Ecosystem

  • ITSM Platforms: ServiceNow, BMC Helix, Cherwell.

  • Cloud & Infra: AWS, Azure, Google Cloud, VMware.

  • Monitoring: Dynatrace, AppDynamics, New Relic.

  • Identity & Access: Microsoft AzureAD, SailPoint, CyberArk.

Outcomes — Business Impact

  • MTTR Reduction: Resolution time reduced by 80%.

  • Ticket Backlog Shrinkage: 50% fewer open tickets.

  • CMDB Accuracy: Higher trust in asset data across IT and security.

  • SLA Compliance: Achieved in real time, reducing penalties.

Proof

  • Deloitte used Fynite to reduce SLA monitoring from weeks to 1 day.

  • A Fortune 30 IT Ops team unified 12 sources and deployed predictive workflows across 6PB of data in <5 months.

Make ITSM truly service-driven

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